Digital government looks different across sectors. Broadly, it is how governments use digital technology to manage internal systems and processes, deliver services, and engage with stakeholders. Governments are using digital technologies to set measurable administrative goals, improve public service delivery, make data-driven decisions, enact evidence-based policies, ensure greater accountability and transparency, and engage with the public. In economic growth and trade, digital tools and technologies can enable the provision of financial services between governments, civil society organizations (CSOs), businesses, and individuals. They improve financial inclusion for marginalized and underserved populations by bridging the gap between financial regulatory authorities and micro, small, and medium-sized enterprises (MSMEs). These technologies can also ease the implementation of participatory and inclusive economic and trade policies and support compliance with rules and regulations such as collection of border fees and standards enforcement.
Digital Government Sectoral Briefer: Economic Growth and Trade
Date published: Sept. 18, 2023